Supported Devices and Operating Systems

1. Introduction

To ensure the best experience with our platform, it’s important to use supported devices and operating systems. This guide provides information on the devices and operating systems we support and recommend.

2. Supported Devices
  1. Desktop Computers:
  2. Windows PCs: Desktops and laptops running supported versions of Windows.
  3. Mac Computers: iMac, MacBook Air, and MacBook Pro running supported versions of macOS.
  4. Linux Computers: Desktops and laptops running supported versions of Linux distributions (e.g., Ubuntu).
  5. Mobile Devices:
  6. Smartphones: iPhone, Samsung Galaxy, Google Pixel, and other smartphones running supported versions of iOS or Android.
  7. Tablets: iPad, Samsung Galaxy Tab, and other tablets running supported versions of iOS or Android.
  8. Web Browsers:
  9. Desktop Browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, Safari.
  10. Mobile Browsers: Chrome for Android, Safari for iOS, Firefox for Android.
3. Supported Operating Systems
  1. Windows:
  2. Windows 10: Latest updates and versions.
  3. Windows 11: Latest updates and versions.
  4. macOS:
  5. macOS 10.14 (Mojave): Latest updates and versions.
  6. macOS 10.15 (Catalina): Latest updates and versions.
  7. macOS 11 (Big Sur): Latest updates and versions.
  8. macOS 12 (Monterey): Latest updates and versions.
  9. Linux:
  10. Ubuntu: 18.04 LTS or later.
  11. Debian: 10 (Buster) or later.
  12. Fedora: 32 or later.
  13. iOS:
  14. iOS 12: Latest updates and versions.
  15. iOS 13: Latest updates and versions.
  16. iOS 14: Latest updates and versions.
  17. iOS 15: Latest updates and versions.
  18. iOS 16: Latest updates and versions.
  19. Android:
  20. Android 8.0 (Oreo): Latest updates and versions.
  21. Android 9.0 (Pie): Latest updates and versions.
  22. Android 10: Latest updates and versions.
  23. Android 11: Latest updates and versions.
  24. Android 12: Latest updates and versions.
  25. Android 13: Latest updates and versions.
4. Compatibility Notes
  1. Browser Compatibility:
  2. Ensure you are using the latest version of supported browsers for optimal performance and security.
  3. Some features may not be fully supported in outdated or unsupported browsers.
  4. Mobile Device Compatibility:
  5. For the best mobile experience, use the latest versions of iOS or Android.
  6. Older devices or operating systems may have limited functionality or performance issues.
  7. Operating System Updates:
  8. Regularly update your operating system to benefit from the latest features and security patches.
5. Troubleshooting Common Issues
  1. Device Compatibility Issues:
  2. Verify that your device meets the minimum requirements for running our platform.
  3. Check for any available updates for your device or operating system.
  4. Operating System Issues:
  5. Ensure your operating system is up-to-date with the latest patches and updates.
  6. Contact support if you experience specific compatibility issues with your OS.
  7. Browser Issues:
  8. Clear your browser cache and cookies if you encounter display or functionality problems.
  9. Try accessing the platform from a different browser or device.
6. Additional Support

If you have questions about supported devices and operating systems or need assistance with compatibility issues, please contact our support team or visit our Support Center for further help.

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